Course Category: Customer Experience

Customer Service

Welcome to your learning journey! Course Overview The Customer Service course will look at all types of customers and how we can serve them better and improve ourselves in the process. You will be provided a strong skill set, including in-person and over the phone techniques, dealing with difficult customers, and generating return business. Course …

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Handling a Difficult Customer

Price $67 Course Overview By utilizing our Handling a Difficult Customer course your participants will see an increase in customer service, productivity, and a decrease in unhappy customers. Your participants will be provided a strong skill set including in-person and over the phone techniques, addressing complaints, and generating return business. Course Outline Module One: Getting …

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